24 Hour Service Team

Reliable quality service is critical to every Facilities Manager!

Welcome to the Paladin Service Department where our priority is exceptional customer service.

The Paladin Service Department provides you with a complete full range of offerings with all the essentials needed to ensure that your facilities are up to date, compliant with codes, and running efficiently and safely.

Paladin is committed to delivering an exceptional customer experience. Our people make the difference. The Paladin Team of full-time service employees’ primary goal is your complete satisfaction!

Our Service Technicians receive the latest manufacture training on numerous major brands and are certified for all the manufacturer’s products we support, providing you with the best service in the industry! In addition, each of our Fire Alarm Service and Inspection Technicians carry State Fire Alarm Certifications and Licensing. Our Service Technicians not only possess the required know-how but are also equipped with the correct tools and equipment to ensure your system gets repaired correctly.

Industries We Serve

The Paladin Service Department provides the following to our customers: Repairs, Custom Preventative Maintenance Programs, Inspections, Custom Service Agreement Programs, and Central Station Monitoring of Elevators, Fire Alarm and Intrusion Systems.

Our Technicians have been helping customers with improving and maintaining their Security, Fire Alarm, and Professional Audio Video Systems across Ohio for over 30 years making us your “One Source Provider” for all your facility service needs!

Our Service Team is here to help you with any problem that arises with your system. We understand that issues don’t just occur during normal business hours, and therefore our Team is available to speak with you anytime of the day to serve your needs. If an issue arises with one of your systems after 5 PM, no problem! Paladin offers 24-hour Service Support for your systems should there be an immediate need after normal business hours.

We have developed a structured workflow to maintain a quality service process which includes:
  • Rapid Response Times
  • Professional Service Quality
  • Flexible Scheduling
Our reliable, friendly, and knowledgeable Service Team is ready to help! Call us today!

Additional Services and Systems Offered:

  • Fire Alarm Systems
  • Area of Rescue Systems
  • Mass Notification Systems
  • Security System Management Systems
  • Access Control Systems
  • CCTV Surveillance Systems
  • Professional Audio/Visual Systems
  • Paging/Intercom Systems
  • Intrusion/Alarm Systems
  • Fire Alarm Inspections
  • Fire Extinguisher Inspections
  • Fire Suppression Inspections
  • Emergency Light Inspections
  • Kitchen Hood Inspections & Cleaning
  • Preventative Maintenance Agreements
  • Service Agreements
  • Fire & Security Central Station Monitoring
  • And More!
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