The National Fire Protection Agency (NFPA) requirements differ from facility to facility. Most facilities will require an Annual Inspection of the entire Fire Alarm System as per Chapter 14 of NFPA and minimally a Semi-Annual Inspection of system batteries. Reference (NFPA 14.4.3.2 item 9 inspection 4)

It is important to note; some insurance companies have additional requirements that need to be factored into each inspection. Paladin recommends contacting your insurance company to provide you with their specific requirements for your facility.

After you have gathered the required information, contact our certified Inspection Team and they will determine the best type of Inspection for your facility

Contact Paladin today at 800-233-9500 to schedule your next state required Inspection.

Yes. As per National Fire Protection Agency (NFPA) Chapter 26, all systems shall be monitored by a UL Central Station that is supervised by a minimum of two qualified operators on duty at all times. Reference (NPFA 26.4.5.1) 

If your building has a Sprinkler System, you will need some form of Fire Alarm System. The type of Fire Alarm System will be based on many other factors. Our certified team of Fire Alarm Designers will need to determine the architectural elements of your facility. Once we have a clear understanding of the use of your facility, we can then develop the proper design using the Ohio Basis Building Code to comply with current requirements.

A Line One/Line Two Failure trouble indicates that the Fire Alarm Panel is not communicating with your Central Monitoring Station service. (Your panel will be communicating over a dedicated set of phone lines.)  Confirm that you have good communications to the Fire Alarm Panel on both phone lines.

If your facility has experienced problems with your phone system, that is most likely the cause of the problem.  If you cannot identify the problem or have communications to the Fire Alarm Panel but the trouble still exists, call Paladin at 800-233-9500 to schedule a service visit with one of our certified Fire Alarm technicians.  

A Loss of AC Power trouble indicates the Fire Alarm Panel is operating on battery only. First, check to make sure that the panel has AC power. If it does not, you will need to contact a licensed electrician for service. This type of trouble is often caused by lightning or power surges within the facility.

If this is the case, call Paladin today at 800-233-9500 to schedule a service visit with one of our certified Fire Alarm technicians.

A Communications Failure trouble indicates the Fire Alarm Panel is not communicating with your Central Station Monitoring Service. Your Fire Alarm Panel should be communicating either over your network or through a dedicated set of phone lines. Confirm that you have good communication paths to the Fire Alarm Panel. If you cannot identify the problem or have communications to the panel but the trouble still exists, call Paladin at 800-233-9500 to schedule a service visit with one of our certified Fire Alarm technicians.  

An Invalid Reply trouble indicates the Fire Alarm Panel is not communicating with one or more of your field devices (Example: Smoke Detectors, Pull Stations, etc). 

Call Paladin today at 800-233-9500 to schedule a service visit with one of our certified Fire Alarm technicians.

A Ground Fault trouble indicates that a data line to the field devices has a ground on its wiring.

Possible causes include: new construction, a failed device, or water entering the data circuit

Contact Paladin at 800-233-9500 to schedule a service visit with one of our certified Fire Alarm technicians.

A Drift Tolerance trouble indicates a Smoke Detector needs to be cleaned or replaced.

Contact Paladin at 800-233-9500 to schedule a service visit with one of our certified Fire Alarm technicians.

An Active Tamper Switch/Active PIV trouble indicates the valve is currently shut off to your Sprinkler System. If these devices are in the closed position and a fire occurred, your Sprinkler System would not release water onto the fire. The results could possibly be catastrophic.

Call Paladin today at 800-233-9500 to schedule a service call with one of our certified Fire Alarm technicians.

A Low Battery trouble indicates the batteries in the Fire Alarm Panel are low on charge. Check to confirm that the panel has AC power. If you have confirmed AC power, the batteries will need to be replaced and the charger will need to be checked to make sure it is in proper working condition.

Call Paladin today at 800-233-9500 to schedule a service visit with one of our certified Fire Alarm technicians.

If you have identified that your panel is in trouble, your next step is to identify what type of trouble it is experiencing. Follow these steps:

First, locate the acknowledge button on the panel. Press the button on the panel to continue and it will take you through all the trouble indicators that are currently on the panel.

Second, identify the type of trouble the panel display is reporting. (Examples: Low Battery, Loss of AC, Communications Failure, Line One or Two Fail, Invalid Reply, Ground Fault, Drift Tolerance, Tamper Switch/PIV Active etc.) 

Call Paladin today at 800-233-9500 to schedule a service visit with one of our certified Fire Alarm technicians.

If your Fire Alarm Panel is beeping, it is because it is in an “Alarm” or “Trouble” condition. A red light on the panel display indicates the panel is in an alarm condition.  If a yellow/amber light is on, this indicates a trouble condition. 

Although a Maintenance Contract is not required, it is a best practice to have Paladin’s Certified Notifier technicians working on your system to keep it performing correctly. Training and product certifications are a must when working on today’s Notifier Fire Alarm Systems. Notifier certifications are only provided to authorized dealers.

Paladin also extends Equipment Warranties to customers that purchase Service and Maintenance Contracts. Our contract program affords you the ability to budget inspections and any needed repairs.

Yes. Many common parts are not required to be replaced. This includes loop cards, network cards, annunciators, amplifiers, back boxes, chassis, and dress plates. As far as system programming, all original programming for CPU's remains intact.

Common components that need to be replaced during this conversion are CPU's, DVC's, NCA's (Network Control Annunciators), cabinet doors, gateways, and workstations.

According to NFPA, Hood Inspections are required Semi-Annually

• Nozzles are checked
• Heads are checked
• Links are replaced
• Check to confirm the system trips
• Check for any corrosion or other damage
• Check CO2 cartridges

Annual inspections are required per NFPA

Paladin's Service Department will track when your inspections are due and will contact you to schedule a service visit.

A Site Survey will be needed to determine the exact number for your facility. Generally, one Fire Extinguisher is required for every 3,000 sq.ft. or 75 feet of travel distance.

The maintenance schedule is listed below:

• 1-year maintenance on portable fire extinguishers.
• 5-year hydrostatic test on carbon dioxide and water-based extinguishers
• 6-year maintenance on stored-pressure extinguishers
• 12-year hydrostatic test on stored pressure and cartridge-operated extinguishers

Monitoring is used on Fire Alarm Systems, Intrusion Alarm Systems, Elevators and Areas of Rescue Systems

• Monitoring systems communicate to a Central Station. If alarms are triggered, the Central Station will send a notification to dispatch authorities.
• Commercial Fire Alarm Systems must use a Central Station as per NFPA #72 Ohio Fire Code unless the company has their own Monitoring Station approved by the local AHJ (Authority Having Jurisdiction).

Monitoring of elevators is required – refer to building code

Intrusion Security Monitoring is not required. However, if authorities need to be notified, Monitoring is needed.

• Prior to testing, you will need to contact your Central Station Monitoring company and let them know
• Prior to any work being done on the system, you will need to contact your Central Station Monitoring company and let them know

• Provide your account number and password
• Ask the operator to place your system on test
• Let them know how long the test will be in effect
• Call the Central Station to place your system back on line if work is completed early

• Contact your Central Station Monitoring company to notify them of any false alarms
• Provide your account number and password
• Direct them to not dispatch authorities

Monthly Test

• Lights should be tested monthly by the Building Manager / Owner or the responsible person performing the work. Paladin can help with your monthly inspections.

Annually

• By a Paladin Technician

• Inspect the housing for any physical damage
• Push the test switch for 30 seconds
• Verify lamps are illuminated and aimed in the correct direction
• Maintain the monthly log for inspection by your AHJ

The Paladin Service Team will contact you to schedule a service visit.

Each Light must have a 90-minute battery load test performed annually.

Paladin can deliver quotes for repairs after the inspection is complete.